Stop Thinking IT—Start Thinking Business Outcomes

The Challenge We All Face as vCIOs As vCIOs, we love tech! But let’s be honest: clients don’t care about IT like we do. For them, it’s about one thing: how IT makes their business better. Here’s the real question: Are we truly delivering what they care about? From IT Projects to Business Results Let’s […]

Webinar – Stop the Burn of Client Churn

Are you tired of seeing your client relationships fade as executives disengage? It doesn’t have to be this way. Watch our webinar and discover a simple 5-step process to help your vCIOs re-engage with key decision-makers, deliver undeniable value, and stop client churn in its tracks! What you’ll learn A proven 5-step plan to rebuild […]

Quick Tips for Building Accurate Budgets

In this first post of our Tips & Tricks series, I’ll explore the steps that set you up for success: ensuring your asset data is complete. Step 1: Check for Missing Asset Information When starting a new budget, I first review the Assets section of the budget. A “Missing Info” section will automatically appear if […]

Building Better Client Relationships, One Department at a Time

As vCIOs, our focus is often on the bigger picture—developing IT roadmaps that align with the goals of the entire organization. While this is essential, sometimes the most significant impact comes from zooming in on individual departments, especially those that heavily rely on IT to be effective. By conducting a strategic alignment session with a […]

My ultimate productivity hack: Not your typical morning routine

Many books have been written about morning routines that often come with a list of activities: waking up early, meditation, gratitude exercises, journaling, and working out. While these routines work for some, I’m sure. I’ve discovered a more straightforward, focused approach that has revolutionized my productivity. My #1 productivity tip is my morning routine, and […]

Are You Overlooking What Your Clients Value Most?

As MSPs, cybersecurity is at the core of everything we do. From ransomware attacks to phishing scams and zero-day vulnerabilities, the threats are relentless. It’s easy to assume that cybersecurity is what matters most to our clients because it’s such a dominant part of our world. But what if that assumption isn’t entirely accurate? At […]

How can vCIOs get clients truly engaged in their IT strategy?

Quarterly Business Reviews (QBRs) are vital for building long-term client relationships and ensuring their IT strategy aligns with their business goals. But how can your vCIOs get your clients truly engaged? Simple: Have your vCIOs lead a Strategic Alignment Session with them once a year. What is a Strategic Alignment Session? A Strategic Alignment Session is a […]

Alignment Session Email Template

Subject: Let’s Align Your IT Strategy with Your Business Goals Hi [Client Name], I hope you’re doing well! I want to set up a strategic alignment session to ensure we continue supporting your business as effectively as possible. This session is about gaining a deeper understanding of your upcoming business plans and challenges so we […]

vCIO Strategic Alignment Cheatsheet

Asking the right questions is crucial for the success of an alignment session. To help you get the most out of these meetings, we’ve put together a comprehensive vCIO Strategic Alignment Cheatsheet. Download the cheatsheet and take your QBRs to the next level by turning these sessions into valuable, strategic conversations.

vCIO Department Strategic Alignment Cheatsheet

Asking the right questions is crucial for the success of an alignment session with a specific department. To help you get the most out of these meetings, we’ve put together a comprehensive Department vCIO Strategic Alignment Cheatsheet. Download the cheatsheet and take your QBRs to the next level by turning these sessions into valuable, strategic […]