Keep clients engaged & increase retention!

Many MSPs struggle with proving their value. Propel helps you build stronger relationships and reduce churn through better vCIO services and QBRs.

Unengaged clients are the first to churn.

They switch to another MSP that offers a lower price, which they believe delivers the same services. This can be demoralizing, making it harder to build a thriving MSP.

Propel changes that by helping you:

  • Understand client needs deeply
  • Engage clients with a roadmap & budget
  • Stand out as a proactive, trusted partner
  • Strengthen client relationships
  • Boost the perceived value of your services
  • Reduce churn and build client loyalty

Trusted by Thriving MSPs Worldwide

Why We Built Propel

We know how hard it is to keep clients engaged and prove your value.
Since 2018, we’ve helped hundreds of MSPs thrive by boosting engagement, reducing churn and strengthening client relationships!

Features to Drive Client Engagement

Collaborative IT Planning Sessions & QBRs

Host collaborative IT strategic planning sessions and QBRs with your clients over Teams or Zoom, or even in person. Captivate your audience by making changes on the fly, instantly showing impacts.

Better meetings. Engaged clients.

IT Budgeting & Roadmapping

Provide a forward-looking budget that keeps clients informed of future costs, including asset rotations, warranty renewals, and IT projects. Propel removes surprises and builds trust.

Proactive Planning. No Surprises.

Comprehensive IT Audits

Perform thorough audits to reveal risks and gaps. Create actionable steps that flow seamlessly into their strategic roadmap, showing clients that no detail is overlooked.

Stay Proactive. No Stone Unturned.

Build Lasting Clients

With Propel’s vCIO Process, you’re equipped to deliver consistent, high-quality service that strengthens client loyalty and retention.

Be the Trusted Advisor They Can’t Afford to Lose.

Transform Your Client Relationships Today

Experience Propel in action or dive deeper into our process for delivering strategic, retention-boosting vCIO services.

Imagine the Impact of Higher Client Retention on Your MSP

Greater Satisfaction: Take pride in knowing clients value your hard work. Every QBR reinforces your positive impact.

Less Sales Pressure: High retention means less scrambling to replace clients, letting you focus on growth.

Sustainable Growth: Loyal clients make growth achievable, freeing you to build new relationships and scale.

Boosted Morale: Lower churn brings less stress and more positivity across your team.

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